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Virtual
Internet Service Provider
As a Virtual
ISP, CNW enables you to sell our internet services using your own
branding. We are a "transparent" provider. CNW will provide
you with a customized web page (as shown below) which articulates
all the services offered and displays your logo and your
company information.
Click on a screen
shot to view a sample web page at full size.
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CNW's
Virtual ISP "Backroom"
The "Backroom" is a suite of tools that allows our Virtual
ISP customers to manage their IT services online! |
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Web
Mail: Using secure encrypted technology that is used
in eCommerce credit card transactions today, our customers can
access their secure encrypted e-mail via the Internet. By using
this technology, we know that our customers' personal information
is safe and secure from hackers. To reduce spam, CNW provides
anti-spam technology on their mail servers. |
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Access
Numbers:
To
locate an access number in your area, just click on access
numbers for the available WorldNet and USA directories.
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Manage
Your Account: Manage your customers online via
the Internet. Add additional services to your existing account,
view/edit plan details, view billing statements and invoices,
change credit card information and reset account passwords.
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E-mail
Tech Support: CNW's
automated on-line tech support allows customers to open a
trouble ticket with no trouble at all! To submit your support
request on-line, click on e-mail technical support, complete
the e-mail with a subject and a description of the problem
and click send. CNW's system will automatically open a trouble
ticket for our technical support team.
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Knowledge
Base: Do you need
a quick answer to your problem? The Knowledge Base is a good
place to start. Constantly updated, it is an excellent alternative
to one-on-one technical support.
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