733 Turnpike St. # 232 • North Andover, MA  01845978-688-9094
Frequently Asked Questions
Outlook Express Setup
Dial Up Errors

Internet Explorer Setup

Step 1: Start by opening Internet Explorer

Step 2 : Click on Tools then Internet Options

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Step 3 : On the General Tab ensure that http://www.cnetwork.com is entered in the address box under the Home page section.

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Step 4 : Under the Connection Tab ensure that CNW appears in the Dial-up and Virtual Private Network settings. Make sure CNW is listed as the Default connection. To set CNW as the default connection click on CNW to highlight it then click on the Set Default button. Make sure that Always dial my default connection has a radio button selected.

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Step 5 : Click on the Settings button make sure there are no options checked off on this page. Under Dial up Settings make sure that the user name box includes INET/ followed by your full CNW email address. Your password should also be entered; it only appears longer than it actually is for security reasons.

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Need Help?

Contact us at: support@cnetwork.com

Or call us at:


733 Turnpike Street | Suite 232 | North Andover, MA 01845 | tel: 978-688-9094 | e-mail:info@cnetwork.com
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