Error 629 You have been disconnected from the computer you dialed.

Double-click the connection to try again.

Check to see if TCP/IP is installed in the network settings.

Check username, and password case. Must be in lowercase

Lower maximum modem speeds

If all else fails delete network settings and reinstall DUA, and TCP/IP

RNAPP is hung up on the system. CTRL+ALT+DELETE and end task on RNAPP.

Have they tried to reboot the system?

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Error 630 Computer is not receiving a response from the modem

. My Computer, Dialup Networking, right click the connection, choose Properties. Make sure the modem under Connect Using is the correct modem!

. Close everything & Shut down the computer. Wait a minute, power up and try now.

. Reinstall modem driver

. Try adding a Standard Modem

. Check IRQs, conflicts

. If the above fails, go to Device Manager; remove all ports and modems, restart

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Error 645 Internal Authentication Error

. Nothing in the network settings of the control panel!!

. Remove, & reinstall network settings.

 

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Error 650 Modem not responding

. Control Panel, Add & Remove Programs, Windows Setup. Double-click Communications, Uncheck Dial-Up Networking, click APPL y. don't restart. Go right back in and put the check back in the box next the Dial-Up Networking, click Apply, and still, do not restart! In Control Panel, double-click Network and add any of the following three that are missing: Dial-up Adapter, (scroll down to Microsoft on the list of manufacturers), TCP/IP and Client for Microsoft Networks. Then Restart and try to connect. If your machine's been on a long time, try turning it off for a whole minute

. Check password must be lowercase.

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Error 676 The line is busy try again later

. Check the number being dialed, it should be an EOS Inc. number-

. Uncheck this location has call waiting.

. Check the area code, and phone number in the control panel modem properties. Make sure the proper boxes are checked.

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Error 678 Computer you are dialing in to is not answering. Try again later.

. Cancel the call if not connected within seconds.

Create a new dialing location

. Wrong phone number is being dialed -set Dialing Properties in Control Panel, Modems.

Make sure Connect only at this speed is not checked.

Uncheck Redial

. See if l or area code needs to be dialed for long distance.

Have them dial the number on their handset.

Line problems; hang up and dial again.

Change modem driver

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Error 680 No Dial Tone

. This error usually just means that someone else is talking on the line when you attempt to use it with your modem. If you hear a clear dial tone, you should then check the physical connections to the modem. If you hear a stutter tone, you will need to remove any waiting voice mail messages before your modem will be able to dial. Be sure that the telephone cord is connected straight from the wall jack directly into the modem's outlet labeled Line or Tel or has a picture of the wall jack on it. Do not plug it into an outlet labeled Phone, or and outlet that has a picture of a handset on it. Also, remove any other devices that may be in between the wall jack and the modem (Examples: splitters, surge protectors, or a fax machine).

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Error 720 Dialup Networking Could not negotiate a compatible set of Network protocols you specified in the server type settings of the control panel.

This is a tough one, are you ready?

. Sometimes removing, and reinstalling the network settings can fix this. If not then the following steps have worked in the past.

 

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Netscape is unable to locate the server the server does not have a DNS

  . You are not connected to the Internet,

Did your modern dial out??

. The address you have specified is in fact wrong -perhaps a typo entered incorrectly!

. The Server is unavailable at this time -try again later

. The Network between your computer and the Server is down causing Netscape to time-out

. The Network is experiencing heavy traffic causing Netscape to time-out

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Netscape was unable to create a network socket connection.

. Winsock is not loaded (most common with Dialup access)

. Winsock was loaded after Netscape -Exit Netscape and start it again

. You have attempted to run Netscape 32 bit version over a 16-bit TCP/IP stack -Winsock (eg. 16 bit Trumpet Winsock) -Install a 16-bit version of Netscape or change to a 32-bit version o Winsock.

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Connection reset by peer

. This message simply means the user at the browser either clicked the STOP button or moved on to another link before the server finished sending the data/page.

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Dial-up networking information in the registry is corrupt

. Remove/reinstall Communications.

. Empty the Network Configuration.

. DON'T RESTART.

. Rename VIPNTCPNTDI/VNBTNDHCP .386

. Add Client for MSN, DUA, TCP/IP.

Restart .

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Internal Authentication Error

. Reinstall Dial-Up adapter

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Internal error occurred in the windows Internet extensions

Mostly caused by NetMedic. Make sure to remove syshook.exe from \Windows\Start Menu\Programs\Start Up.

. Try reinstalling TCP/IP

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Modem is Busy or Not Responding

. Modem did not disconnect previously -turn it off for one minute

. Rnaapp or Fax program

. The port settings are in conflict with another device.

. The registry contains incorrect or damaged communications settings.

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MPREXE Caused An Invalid Page Fault In Module KERNEL32

. Delete or rename *.PWL file and restart. (This is a bug in Service Pack 1 for Windows 95. It corrupts the password files (*.PWL). The solution is to uncheck save password. Download the patch from Microsoft. Delete *. pwl in the windows directory

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Port already open

.Ctrl-Alt-Del, RNAAPP -End Task

See Modem is Busy or not Responding

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Specified device is in use by another dial-up networking application

. CTRL+ALT DEL Highlight RNAAPP click End Task

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Can't browse after connecting

. Check for duplicate TCP/IP in the network settings of the control panel-

. Try a different phone number

. Uncheck Proxies

. Reinstall Communications and TCP /IP

. Lower the maximum modem speeds Clear Cache and History (delete NETSCAPE.HST)

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Disconnections

. Disable Call waiting

. Uncheck Disconnect if Idle in two areas

. Lower Max Speeds

. Other cords/devices?

. Remove/Reinstall Communications & TCP /IP

. Lower maximum modem speeds

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Strings to put into the advanced setting of the connection tab in the dialer.

.810=100- sets .10 sec modem waits after loss of carrier before hanging up. Prevents moderr from hanging up at brief interruption.

.825=200 -sets .01 sec that DTR must be dropped so that the modem doesn't interpret a random glitch as a DTR loss.

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Laptop Disconnects

. Dial-Up Networking, right click the connectoid, Properties.

Configure, Connection Tab: Port Settings, Uncheck Use FIFO Buffers, OK. Advanced, Uncheck Use Error Control, no check at Only Connect At This Speed!

. Dial Properties: disable Call Waiting

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Compaq Presario problems with port already open, it is being used by a telephone answering program.

. Call Minder -Start, Programs, Media Pilot. Select Call Minder On/Off. Turn Call Minder off= Yes. To turn off Call Minder pennanently, edit WIN.INI RUN= REM it out

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